Latest Sparrow News
So, we’re trying something new…
Tuesday, 07 October 2025
We’re testing real-time feedback—so we can listen more closely, learn more quickly, and keep improving the way we support you.
We’re listening: Tenant Satisfaction Measures
Friday, 19 September 2025
By listening and learning from our customers, we’re redefining what it means to feel at home – with support, stability, and transparency that lasts.
Managing our customers’ services direct
Monday, 19 May 2025
Sparrow is excited to provide shared ownership services directly to its customers.
Sparrow Customer Scrutiny Panel
Thursday, 19 December 2024
Sparrow customers have been invited to join the Customer Scrutiny Panel (CSP), a customer-led group set up to ensure customers’ views are at the heart of the organisation.
Introducing Sparrow Shared Ownership
Friday, 15 November 2024
David Avery, chair of Sparrow Shared Ownership, introduces himself and the new board, and talks about what Sparrow stands for, what this change means for our customers and what we are working on going forward.