Property Manager, London HQ
We are looking to secure the services of a new Property Manager. Reporting into the Senior Property Manager, the Property Manager will oversee the operation and maintenance of multiple Sparrow’s properties, in either the North or South region, ensuring they meet company standards.
The Property Manager will manage customer relations, oversee maintenance, ensure compliance with regulations, while also supervising a property officer and coordinating with vendors (i.e. other third parties or Managing Agents). They will also implement policies and procedures to enhance property value and customer satisfaction.
As a Property Manager, you’ll be accountable for the following:
- Property Operations: oversee the efficient management and maintenance of shared ownership properties to ensure customer satisfaction and property value preservation
- Customer Relations: forge strong relationships with customers, addressing their concerns and ensuring a high level of service
- Budget and Financial Management: manage property budgets and financials, ensuring cost-effective operations and adherence to financial goals.
Skills & experience required of the Property Manager role:
- Bachelor’s degree in Property Management, Real Estate, Business Administration, or a related field and/or relevant experience
- Certified Property Manager (CPM) or Institute of Residential Property Management (IRPM) qualifications can enhance job prospects and demonstrate expertise
- Several years of experience in property management, preferably at a regional level in shared ownership or similar settings
- Experience: significant experience in property management, preferably at a regional level or within a shared ownership environment in the UK
- Communication: excellent verbal and written communication skills to interact effectively with customers, staff, and vendors
- Leadership: strong leadership and team management skills to supervise and support property managers
- Financial Acumen: proficiency in budgeting, financial reporting, and cost management.
- Problem-Solving: ability to handle and resolve complex issues promptly and effectively.
- Organizational skills: Strong organizational skills to manage multiple properties and tasks efficiently
- Regulatory Knowledge: familiarity with UK-specific regulations and compliance requirements
- Technical Skills: proficiency in property management software and basic understanding of building systems and maintenance processes.
We are built on diversity. Our ambition is to build an inclusive culture where diversity is embraced, and everyone feels safe, respected, valued and able to thrive as part of a winning, engaged team.
As part of our recruitment process, you will be required to provide evidence of your right to work in the UK. Documentary evidence will be requested at the interview stage.
How to apply
To apply for this role, please email your CV and covering letter using the "Apply here” button below.
In the letter, please outline why you want this job and how your skills, experience and qualifications make you suitable for this particular post. Ensure you have read the job profile and give examples of how you meet each of the skills and experience requirements.
Good luck!
