We make home possible

There's nowhere like home - a space to settle, grow, and truly make your own. But for too long, people have been locked out of home ownership.

So, we're here to change that. We make home possible - for those starting out or starting fresh. A way in today, a way up tomorrow. 

We're new, and that's our strength. Free to do things differently, backed by long-term investment, and driven by the belief that people should have the power to own their future. 

This is just the beginning of our story. We're building lives, communities, and momentum. We're here to be the best shared ownership provider and partner people can rely on every step of the way.

A Sparrow customer smiling
Sparrow customer family colouring in

With you, all the way

We're more than a landlord. We're a partner, invested in your future.

A Sparrow home is a foundation - stable, flexible, and built to last. We'll listen, act on your feedback, and be there for life's ups and downs.

We won't always get things right, but we'll always put it right. Because owning your future should feel like a journey that we're on together.

Our Customer Charter

The Sparrow way

We're stronger together. Like a flock, we move as one - with purpose, focus, and care. Our values guide how we work, support each other, and deliver for customers:

Excellence

We set the bar high, and keep raising it. 

Integrity 

We do the right thing - even when no one's watching.

Trust

We build strong, lasting relationships by being open and reliable.

Join the flock

A Sparrow customer smiling
A Sparrow customer in the kitchen with their dog

Built on strong foundations

Sparrow Shared Ownership Limited (Sparrow) was launched in August 2024 as a fully regulated Registered Provider of social housing (No. 4636), overseen by the Regulator of Social Housing.

We were created with a different model in mind. Sparrow is backed by an exclusive and direct investment from the Universities Superannuation Scheme (USS) - one of the UK's largest pension funds. This partnership gives us stable, long-term capital that matches the multi-decade nature of shared ownership.

Our roots link back to Sage Homes, who previously managed customers' homes. Sparrow builds on that foundation with a dedicated team and customer-first approach, while continuing to work with Sage during this transition.

As a Registered Provider, we're held to the highest standards of governance, financial viability, and service quality. That means we're accountable, not just to our customers, but also to the pensioners whose savings are invested in Sparrow - ensuring we always do right by both.

Our people

Behind every Sparrow home is a flock of people who care. We're a team that's here for you, and growing with you. Meet the people behind Sparrow on Our people.

Amanda Davies, Sparrow Board member, smiling

Help & advice

One place to manage your home, grow your share, report an issue, and stay supported. Feel confident and in control of your future. Visit our help & advice hub.

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