Help and advice

Your home. Your journey. Your future. Find out how Sparrow supports you every step of the way – from managing your finances to keeping safe at home.

Responsibilities

We’ll always be upfront about what’s yours, what’s ours, and how we work together to keep things running smoothly.

If you’re worried about fire safety in your home or neighbourhood, please contact us immediately on 020 4524 5200. In an emergency always call 999.

If you have a concern about safety relating to a building we own or about anti-social behaviour (ASB), please contact Sparrow Customer Services.

Find out what to do if you struggling financially or want useful tips to make your money go further.

Here you will find answers to the questions most commonly asked by our customers on a range of topics from who we are to parking and renovations.