Get in touch
So, let's talk
Sometimes the easiest way is to just drop us a line. Send us an email and we'll get back to you within 5 working days with clear answers and next steps.
The fastest way to reach us. Your customer portal sets out everything we'll need from you to get to an answer quickly - no back and forth, just clear steps and updates in one place.
Want to talk it through? Our team is here on the other end of the phone - ready to listen, guide, and make things simple.
020 4524 5200
Prefer putting pen to paper? You can always send us a letter. We'll treat it with the same care and attention as any other message.
Sparrow Shared Ownership
241 Southwark Bridge Road
London, SE1 6FP
Need some support?
Our services are easy to use, inclusive and accessible for all customers. If you need support with communication, translations or alternative formats, we're here to help.
If you're speaking to a member of our team and require language assistance, just let them know which language you need. They can connect you with a professional interpreter through LanguageLine UK.
Media enquiry
We're changing the housing story - from rising rents and broken promises to real stability and ownership. If you're a journalist or partner who wants to help us spread the word, our comms team is here to help. Get in touch for interviews, comments, or background information.