Company documents
Here you’ll find the key standards and regulations that guide how Sparrow shows up as a responsible Registered Provider. It’s part of how we build trust, stay transparent, and keep raising the bar — for our customers, our communities, and the future we’re all building together.
Annual Report and Financial Statements 2024
2024 was Sparrow's launch year - debt-free, future-focused, and already proving value. Our costs per home are nearly half the sector average, our margins beat the benchmarks, and we kept rent arrears low.
Sparrow Customer Scrutiny Panel (CSP) terms of reference
The CSP terms of reference outline the panel's aims, objectives and functions. They also provide details about CSP recruitment, accountability and the role of the panellists.
Customer Annual Report (2024-25)
The report highlights our purpose, performance, and progress, including the launch of our Customer Scrutiny Panel and early improvements to service delivery and satisfaction.
Audit and Risk Committee
Terms of Reference for the Sparrow Audit and Risk Committee
The Board
Terms of Reference for the Sparrow Board
Remuneration and Nomination Committee
Terms of Reference for the Sparrow Remuneration and Nomination Committee